SaskPower is warning residents and business owners about a significant increase in scams occurring across the province.
They warn scammers are pretending to represent SaskPower during phone calls, emails and even physical visits to businesses. These scammers claim that unless the resident or business submit payment on the spot, their power will be disconnected immediately. Some scammers have also been known to ask for payment through untraceable cryptocurrencies such as Bitcoin.
SaskPower points out they do not deal with overdue accounts in this manner, but rather works with customers on repayment arrangements to avoid disconnection wherever possible. Also, SaskPower does not deal in payment using crypto currency.
The public is reminded that if they doubt the authenticity of a call, email or person claiming to be from SaskPower, they should contact the SaskPower customer service line at 1-888-757-6937. A representative there will be able to quickly confirm the status of your account.
SaskPower is working with authorities to fully investigate the matters. If you or someone you know suspect they are being targeted by scammers, report it to your local police department and SaskPower. Also consider reporting the incident to the Canadian Anti-Fraud Centre at 1-888-495-8501.
Customers are also reminded to protect themselves from email scams requesting them to download or send personal information.
SaskPower does not email customers asking them to download their statement, or provide account information. Any customers who have an online account are directed to their secure login page to view their bill when it is ready.
Learn more about how to protect yourself from fraud at: www.antifraudcentre-centreantifraude.ca.